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Simple Pricing

Fees & Funding

Learn more about our pricing and the breakdown for initial and ongoing appointments.

Last updated: February 2026

At Pepper Kids Therapy, we support all NDIS participants (self-managed, plan-managed, and NDIA-managed), as well as private clients and individuals accessing services through Medicare referrals.

Our fees are aligned with the NDIS Pricing Arrangements and Price Limits to support consistent, transparent, and fair pricing.
Below is an overview of our hourly service rates. As services and funding arrangements can vary, this list is not exhaustive and may change over time.
If you’d like help understanding costs, please don’t hesitate to reach out — we’re here to help.
Service
Cost
Occupational Therapy
$193.99 per hour
Speech Pathology
$193.99 per hour
Psychology
$232.99 per hour
Psychology (Clinical Psychologist)*
$265.00 per hour
Psychology (Provisional Psychologist - Student Placement)
$122.99 per hour
*Private & Medicare clients only. NDIS psychology sessions are charged at the standard psychology rate.

Our Intake Processes

Speech & Occupational Therapy

NDIS Intake Package

Cost: $387.98
Includes:
An initial 50-minute parent-only consultation (via phone or telehealth) with 10 minutes for clinical note-taking (60 minutes total)
60 minutes of non-face-to-face supports which includes treatment planning and time to collaborate with parent/guardian to discuss and complete a support plan
Ongoing sessions: $193.99 per hour
Billing: Invoiced after the initial phone consult

Medicare / Private Intake

Cost: $97*
Includes:
An initial 30-minute parent-only consultation (via phone or telehealth)
Ongoing sessions: $193.99 per hour
Billing: Invoiced after the initial phone consult
*For Medicare clients the cost of the intake call is invoiced at the first face to face session for a total of $290.99

Psychology

NDIS Intake Package

Cost: $465.98
Includes:
An initial 60 minute parent-only consultation in the clinic
60 minutes of non-face-to-face supports which includes treatment planning and time to collaborate with parent/guardian to discuss and complete a support plan
Ongoing sessions: $232.99 per hour
Billing: Invoiced after the initial consult

Medicare / Private Intake

Cost: $349.49*
Includes:
An initial 60 minute parent-only consultation in the clinic
30 minutes of non-face-to-face supports which includes case formulation and treatment planning
Ongoing sessions: $232.99* per hour
Billing: Invoiced after the initial consult
*Session costs may vary depending on your clinician.

Ongoing Session Structure

Our sessions include two components:
Face-to-face time: The time your clinician spends with you or your child — in one of our clinics, in the community, or via telehealth.
Non-face-to-face time: The time your clinician spends preparing for your session, completing documentation, and sharing updates with your support network (where appropriate).

Standard Session Structure

(60 minutes total)
Applies to: Psychology (Private & NDIS) and Speech & Occupational Therapy (NDIS, Private & Medicare)
10 minutes session preparation
40-minute face-to-face session
10 minutes clinical note-taking

Psychology (Medicare) Session Structure

(60 minutes total)
Applies to: Psychology services under a Medicare referral
50-minute face-to-face session
10 minutes clinical note-taking
All components form part of the total appointment time.

Occupational Therapy

Pepper Kids Therapy - Occupational Therapy

$193.99 / hr

Initial Appointment Package:

  • NDIS: 120 mins, includes the following;
    An initial 50-minute parent-only phone consultation with 10 minutes for clinical note-taking (60 minutes total).
    60 minutes of non-face-to-face supports which includes treatment planning and time to collaborate with parent/guardian to discuss and complete a support plan.

  • Private/Medicare 90 mins, including 30 mins information gathering and first face to face appointment.


Ongoing appointments:

  • 10 mins prep

  • 40 mins face to face

  • 10 mins clinical documentation

  • Speech Pathology

    Pepper Kids Therapy - Speech Pathology

    $193.99 / hr

    Initial Appointment Package:

    • NDIS: 120 mins, includes the following;
      An initial 50-minute parent-only phone consultation with 10 minutes for clinical note-taking (60 minutes total).
      60 minutes of non-face-to-face supports which includes treatment planning and time to collaborate with parent/guardian to discuss and complete a support plan.


    • Private/Medicare 90 mins, including 30 mins information gathering and first face to face appointment.


    Ongoing appointments:

  • 10 mins prep

  • 40 mins face to face

  • 10 mins clinical documentation

  • Psychology

    Pepper Kids Therapy - Psychology

    $232.99 / hr

    Initial Appointment Package:

    • NDIS: 120 mins, includes the following;
      An initial 60 minute parent-only consultation in the clinic
      60 minutes of non-face-to-face supports which includes treatment planning and time to collaborate with parent/guardian to discuss and complete a support plan


    • Private/Medicare 90 mins, including 60 mins initial appointment with parent/guardian and case formulation & treatment planning.


    Ongoing appointments:

  • 10 mins prep

  • 40 mins face to face

  • 10 mins clinical documentation

  • Travel Costs

    Travel time and distance are billed as follows:
    Non-labour travel (charged at a rate of $1.35 per km)
    Therapy supports – Travel (labour related travel charged at 50% of the applicable hourly rate)

    Fee Schedule

    To ensure consistent and fair pricing for all, our fees are consistent across all funding types – NDIS, Medicare, private.
    Please contact us for assessment pricing.
    Note: It is your responsibility to confirm with the relevant provider whether any Medicare rebate/private health insurance is applicable.
    For self-managed NDIS participants and private clients (include Medicare referrals) we require a debit/credit card to be stored on file for automatic payment at the commencement of the appointment. A paid invoice (receipt) will then be emailed to you.
    Invoices will be sent out for any non face to face appointment items for manual payment.
    For plan-managed NDIS participants we will email your invoice directly to your plan manager for payment.

    Non Face to Face Supports

    Non Face to Face Supports

    Time spent on ‘non-face-to-face supports’ that contribute towards the achievement of the participant’s goals will be invoiced separately to direct face to face supports.

    • Time spent communicating (including verbally, emails, phone calls, reports etc) with co-workers as part of a multidisciplinary team working with a child.
    • Time spent communicating with external service providers e.g. early educator/teacher, GP, paediatrician, external therapy providers, NDIS coordinator/planner.
    • Specific resource development for home use e.g. communication placemats, visual schedules etc.
    • Time spent analysing and interpreting clinical assessment data, and research undertaken which is specifically linked to the needs of a participant and to the achievement of the participant’s goals (e.g. researching options for assistive technology).

    This list is not exhaustive, but represents the kind of activities that constitute non-face-to-face supports.
    These items are charged at the same hourly rate as direct face to face supports, as per the table above.

    Cancellation Policy

    Why Cancellations Matter

    When an appointment is cancelled, it impacts more than just one person:

    • The client – delaying the child’s progress in therapy
    • Another family – who may be waiting urgently for an appointment
    • Your therapist – who has spent time preparing for your child’s session
    Short Notice Cancellations (Billed)

    If a client cancels or reschedules an appointment with less than 2 business days’ notice, or does not attend a scheduled session, the full session fee will be charged.
    This includes any applicable travel time or kilometres.
    This fee cannot be claimed through Medicare.

    Other Cancellations (Unbilled)
    If an appointment is cancelled with more than 2 business days’ notice, it will be considered an unbilled cancellation and no fee will apply.
    For clients who have ongoing appointments, PKT allows up to 2 unbilled cancellations per quarter, per practitioner.

    If this allowance is exceeded, PKT may review the client’s ongoing schedule. This may include:
    • reviewing alternative days and/or times for ongoing appointments
    • reducing the frequency of booked appointments
    • placing the client back on the waitlist and discontinuing services if consistent attendance cannot be maintained

    Appointments that are rescheduled with more than 2 business days’ notice will not count towards the quarterly cancellation allowance.
    Excessive Cancellations

    Excessive cancellations (whether short notice or not) may result in services being reviewed or ceased, to ensure fair access to services for other families waiting.

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